Precision Pilates
Privacy Policy



Precision One Health and Fitness Limited – Privacy Notice

Precision One Health and Fitness Limited (“we,” “us,” or “our”) is committed to protecting your privacy. This privacy notice explains how we collect, process, and store your personal data, your rights regarding that data, and your choices about how your information is used.

If you have any questions or requests about your personal information, please contact us at: precision1pilates@gmail.com.

1. Use of Your Information and Your Preferences

We process your personal information in accordance with the EU General Data Protection Regulation (GDPR). The data we collect is relevant and limited to the purposes outlined in this notice and is handled securely to minimise the risk of unauthorised access, loss, or disclosure.

2. Consent by Taking Out a Membership

By providing personal information via our ClubRight software when signing up for a membership or class credit package, you consent to the collection, processing, storage, and use of your data in accordance with this privacy notice.

3. Personal Data Collected

3.1 Identity and Contact Details of the Data Processor

Your data is stored and processed on our behalf by ClubRight Limited, Unit 4 Radford Business Park, Radford Way, Billericay, England, CM12 0DP, Company Reg: 08046467. Your data is stored in the UK and may be accessed by ClubRight employees. All processing is performed in strict compliance with GDPR.

3.2 Purposes of Processing and Legal Basis

The primary purpose of collecting your personal data is to provide the services defined in your membership agreement. This includes:

  • Contacting you regarding your membership or credit package.

  • Managing your gym access and bookings.

  • Facilitating member rewards (if applicable).

  • Resolving issues and improving our services.

  • Complying with legal and regulatory obligations.

We only use your data in accordance with applicable data protection laws. All employees and third-party providers are obliged to respect your privacy.

3.3 Marketing (With Your Consent)

We may send marketing communications by email or SMS about services we believe may interest you. You can withdraw consent, update preferences, or unsubscribe at any time via: precision1pilates@gmail.com.

3.4 Data Collected When You Take Out a Membership

We may collect:

  • Name, address, email, and phone number

  • Date of birth and gender

  • Attendance history

  • Marketing preferences

  • Bank details for billing purposes

Some data may be collected automatically via our website or mobile app (ClubRight). Certain app features may connect with social networking accounts, but only if you consent.

3.5 Accessing or Updating Your Details

You may request details of the personal data we hold and ask for corrections or deletion at any time (subject to contractual or legal obligations). Requests can be made via:

  • Email: precision1pilates@gmail.com

  • Post: Precision One Health and Fitness Limited, Tollgate Hotel and Leisure, Unit 1, Blurton, Stoke-On-Trent, ST3 3BS

Requests may require proof of identity (e.g., passport or driving license). Mobile app users may update some data directly, though arrears may limit this functionality.

3.6 Third-Party Disclosures

Your personal data may be accessed by Precision One staff and ClubRight (our data processor) only to provide services. We do not share your information with other third parties without consent, except where required by law. Third parties are obliged to keep your data secure and delete it when no longer needed.

3.7 Cookies

  • Session Cookies: Used for security and session management; do not store personal or transactional data.

  • Third-Party Cookies: We may use Google Analytics to improve our website and marketing.

3.8 External Websites

Links to third-party websites are not covered by this privacy notice. These sites may have their own privacy policies.

4. Data Retention

  • Prospective members: data retained for up to 12 months unless you opt-out.

  • Active members: data retained for the duration of membership.

  • Post-membership: data retained up to 6 years for legal or indemnity purposes, then anonymised.

5. Your Data Subject Rights

You have the following rights:

  • Right to be informed – understand how your data is used.

  • Right of access – request a copy of your data.

  • Right of rectification – correct inaccurate or incomplete data.

  • Right to erasure – request deletion of your data in certain circumstances.

  • Right to restrict processing – contest data accuracy or legality of processing.

  • Right to data portability – transfer data to another provider.

  • Right to object – object to direct marketing or other specific processing.

  • Right to object to automated processing/profiling – opt out of legal or significant effects from automated decisions.

If a breach occurs, you will be informed within 72 hours.

6. Complaints

If you believe your data is being processed unfairly or have concerns about our handling of your information, you can lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk

7. Changes to this Privacy Notice

We may update this notice at any time to reflect legal or operational changes. Please review periodically to stay informed.

8. Contact Us

For questions or requests regarding your personal data, contact us:

  • Email: precision1pilates@gmail.com

  • Post: Precision One Health and Fitness Limited, Unit 1, Tollgate Hotel and Leisure, Blurton, Stoke-On-Trent, ST3 3BS